Sending a parcel to family or friends abroad should not mean queuing at a counter or guessing what it will cost. With Quantium Solutions you book online, see the full price in baht before you pay, and our courier partner collects the parcel from your door. Here is how it works, from start to finish.
1. Tell us what you are sending
Start a booking and choose Sending from Thailand and Sending to the destination country. Enter the weight in kilograms and, if you know it, the size in centimetres. Then say whether it is a parcel or a document, and pick the type of goods.
Next, list each item in the parcel. For every item you give a description, its HS code, where it was made, the quantity and the value of each one in THB. If you send the same things often, save them as favourite items and reuse them next time.
2. Compare prices and choose a service
Press Get prices. Every service available for your route is shown with its full price: the shipping fee, any surcharges, the pickup fee and any duty we collect now. Nothing is added later at checkout, so what you see is what you pay. Choose the service that suits you.
3. Add the sender and recipient
Enter the sender's and the recipient's names and addresses. The sender's mobile number is required, because our courier partner calls it to arrange the collection. Your registered address is already in your address book, and any new address can be saved there too, so next time you simply pick it from the list.
Each order is for one parcel. If you are sending two boxes, make two orders.
4. Pay and print the label
Pay from your wallet, which you top up first, or online where that option is available. If you have a coupon, apply it at checkout.
Once payment goes through, we book the collection with our courier partner automatically. When the booking is confirmed, a Download label button appears on your order page. Print the label and stick it flat on the parcel.
5. Collection, our hub and tracking
Our courier partner collects the parcel from the sender's address. Drop-off points are coming soon. From there, the parcel goes to our hub in Bangkok and then on to its destination.
You can follow it on our Track page with your order number, for example QSTH5K2P8V4R, or with the carrier's tracking number. You do not need an account to track, so you can share the number with the person receiving the parcel.
If you need to cancel
You can cancel an order yourself from the order page at any time until the parcel has been collected. The refund goes to your wallet in full, or to a bank account you give us. A processing fee may apply to a bank refund; if it does, it is shown before you confirm.