How to ship
Sending your first parcel
What to do, in the order you need to do it.
- Step 1
Pack it properly
Use a box that fits the contents with room for padding, seal every seam, and put a copy of the address inside the parcel as well as on it.
- Step 2
Check what you can send
Batteries, liquids, food and branded goods are restricted on many routes. Read the prohibited items list before you seal the box.
- Step 3
Book, then hand it over
Price the parcel, pay from your wallet, and choose a pickup from your address or a drop-off at a service point.
Handover
Pickup or drop-off — your call
Choose per shipment when you book. Request a collection from your address, or take the parcel to a service point yourself if that suits the day better.
Coverage
Where we deliver
Rates are held per origin and destination pair, so a route either has a published rate or it does not. Checking a price is the reliable way to find out.