About us
About us
Your trusted partner, and your gateway to Asia
Our global reach is backed by a well-established infrastructure, scalable end-to-end logistics solutions and proven eCommerce capabilities.
- 1,000,000+ Items shipped each month
- 200+ Countries reached
- 1,000+ eCommerce merchants served
- 10 Countries in Asia Pacific
Quantium Solutions International specialises in cross-border logistics and shipping. We serve the eCommerce industry and customers worldwide, delivering into, within and out of the Asia Pacific region.
With a focus on Europe to Asia Pacific trade lanes, inbound Australia services, the China/Hong Kong to Singapore lane and coverage across Southeast Asia, we offer warehousing and fulfilment, international freight forwarding and last-mile delivery.
We keep expanding our transhipment hub network, and our vision stays the same: to become the trusted provider of eCommerce fulfilment solutions in Asia Pacific.
A gateway to Asia
A presence in 10 countries across Asia Pacific, and a postal and commercial network reaching more than 200.
Speed and reliability
Established infrastructure and trusted local networks move your parcels quickly and efficiently across borders.
Always here to help
Our customer service team is always available to answer your questions and help with your shipping.
- 2001 Quantium Solutions was incorporated as a joint venture with TNT, Royal Mail and Singapore Post
- 2009 Singapore Post Ltd fully acquired Quantium Solutions
- 2009 Quantium Solutions Australia was founded
- 2014 Quantium Solutions acquired Australia's CouriersPlease for A$95 million
- 2016 Alibaba invested S$86.2 million in Quantium Solutions
Frequently asked questions
- What does Quantium Solutions do?
- Quantium Solutions is a cross-border logistics group serving the Asia Pacific region. On this site you can send a parcel abroad door to door: compare services, book and pay online, then follow the parcel until it is delivered.
- Which countries can I send a parcel to?
- Our postal and commercial network reaches more than 200 countries and territories. Enter the destination on the Get a price page to see which services go there and what each one costs.
- How is the shipping price worked out?
- The price depends on the destination, the service and the parcel's weight. Some services charge the greater of the actual weight and the volumetric weight (length × width × height in cm ÷ 5,000), so measure the box as well as weighing it. Get a price shows the full amount before you book.
- How do I send a parcel?
- Create a free account, enter the sender's and recipient's details and what is inside, choose a service and pay. Then take the parcel to a drop-off point, or book a pickup where it is offered — a pickup fee may apply.
- How do I pay for a shipment?
- Everything is paid online in the customer portal. You can pay when you book, or top up your account wallet and pay for bookings from its balance.
- Will the recipient have to pay import duties or taxes?
- Duties and taxes are set by the destination country and depend on what is inside and its declared value. Describe the contents and their value accurately: a wrong declaration can hold the parcel at customs or lead to extra charges.
- What am I not allowed to send?
- Dangerous goods, flammable items, weapons, illegal drugs and cash cannot be shipped, and some destinations restrict more. Check the Prohibited items page before you pack.
- How do I track my parcel?
- Enter your tracking number on the Track a parcel page, or open the order in your customer portal. Each stage of the journey appears as the parcel moves.
- How long does delivery take?
- It depends on the service and the destination. Every service shows its usual delivery time when you get a price. Customs clearance and public holidays can add a few days.
- How can I contact you?
- Send us a message from the Contact us page, or call or email our local office — the details are at the foot of this page. Our customer service team is always happy to help.